Thank you for shopping with VINCH.CO.IN. We take immense pride in offering you a wide range of beautiful Sarees, Lehengas, and Kurtis. Your satisfaction is our top priority, and we are committed to providing you with the best shopping experience. Please take a moment to read our Return and Refund Policy to understand our guidelines and procedures.

Return Policy

• At VINCH.CO.IN, we are dedicated to delivering quality products that meet your expectations. However, we do not accept returns for any reason due to the following factors:
• Supply Chain Issues: The textile industry can be subject to various supply chain challenges, which are often beyond our control. These challenges can lead to delays or variations in product availability and quality. To ensure that we can continue offering you a wide range of products at competitive prices, we do not accept returns based on supply chain issues.
• Rising Costs Squeezing Margins: We strive to offer you the best possible prices for our products. In the face of rising costs in the textile industry, maintaining competitive pricing is a constant challenge. To sustain our ability to provide you with affordable products, we cannot accept returns that may further impact our margins.
• Preventing Fraudulent Returns: While the majority of our customers are honest and fair, fraudulent return requests have become an unfortunate trend in e-commerce. To safeguard our business and ensure fairness to all customers, we have implemented this policy to prevent the abuse of return privileges.

Refund Policy

• As a result of our strict no-return policy, we generally do not issue refunds after an order has been placed and confirmed. However, we are committed to addressing issues related to product quality or order accuracy. If you receive a damaged or incorrect item, please follow our guidelines for reporting such issues:
• If the articles ordered by the customer are out of stock and the customer has rejected the alternatives (applicable only to prepaid orders)
• If the shipment is lost, in transit (applicable only to prepaid orders)
• Reporting Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact our Customer Support team within 2 days (48 Hours) of receiving your order. Provide clear photos of the damaged item or the incorrect product, along with your order number and a description of the issue.
• Refund or Replacement: After reviewing your case, we will determine whether you are eligible for a refund or a replacement of the damaged or incorrect item. If eligible, we will process your refund or replacement promptly.

Please note that refunds, if issued, may take 5-7 business days to reflect in your account, depending on your payment method and bank policies.

Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact our Customer Support team at support@vinch.co.in or Whatsapp us on (+91) 8200614574. We are here to assist you and ensure your shopping experience with VINCH.CO.IN is delightful and hassle-free.

By continuing to shop with us, you acknowledge and agree to abide by our Return and Refund Policy as outlined above.

Thank you for choosing VINCH.CO.IN. Your trust and support mean the world to us.